Forever Metal Roof Company, a family-owned business specializing in metal roof installation throughout New Hampshire, Massachusetts and Maine, has appointed Deborah Ann Zuger Lyons as the company’s director of customer relations. Zuger Lyons was selected following an extensive and comprehensive recruiting effort led by New England based Standish Executive Search.
Zuger Lyons will ensure processes are well coordinated between customers, distributors and subcontractors to create a positive customer experience and efficiency of workflow for Forever Metal Roof Company. Additionally, she will also be responsible for marketing, vendor relations, operational improvements and employee training within the Customer Service Department.
“It was an absolute pleasure to work with Forever Metal Roof Company to find the perfect fit for such a key position in their organization,” said Kelley Small, principal at Standish Executive Search. “At Standish, we take great pride in learning all about the culture of a company to find the candidate who will make an immediate contribution. It’s especially rewarding working with a family-owned business whose commitment to customer satisfaction is at the heart of their mission.”
Zuger Lyons has extensive experience in operations, development, project management and customer service. Most recently she was director of operations and government affairs at DLR Management. Prior to this role she was a project manager at Apria Healthcare. Her previous positions include director of development and community outreach at the Monadnock Humane Society as well as opportunities throughout her career as a human resources specialist, production supervisor, sales consultant and legal assistant. Zuger Lyons is a graduate of Champlain College, Burlington, VT.
“Our experience working with Standish Executive Search was an incredibly positive one,” said Jessica Reed, partner at Alta Equity Partners, owner of Forever Metal Roof Company. “They truly took the time to get to know us and our specific needs. We couldn’t be happier to have Deb join our team, she has already been a great asset.
Since 1996, Forever Metal Roof Company has provided unique, technologically-advanced and high performing metal roof systems to residential and business customers throughout New Hampshire, Massachusetts, Maine and Vermont. They are committed to helping their customers make the best choices for their families and communities through providing high quality home improvements and professional installation teams.